There is a running joke among business owners that you don’t really own a company until you’ve spent a Sunday evening staring at a…
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There is a specific kind of dread that hits you when a company announces they are moving everything over to Salesforce. You instantly picture…
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I’ve spent a lot of time jumping between “all-in-one” business suites, and they usually go one of two ways. Either they are so complicated…
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I’ve spent a lot of time in the guts of various CRMs over the years. Some feel like they were built by engineers who…
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If you’ve spent any time looking for a CRM, you’ve probably felt the gravitational pull of Zoho. It’s everywhere. It’s often the first thing…
Read more
There is a running joke among business owners that you don’t really own a company until you’ve spent a Sunday evening staring at a QuickBooks screen, wondering why your bank balance is exactly $42.18 off from your ledger. It is the software everyone loves to complain about, yet almost everyone ends up using. When you … Read more
There is a specific kind of dread that hits you when a company announces they are moving everything over to Salesforce. You instantly picture endless validation rules, slow-loading page layouts, and a data-entry workload that feels like it takes longer than the actual selling. Everyone knows Salesforce is the biggest name in CRM, but after … Read more
I’ve spent a lot of time jumping between “all-in-one” business suites, and they usually go one of two ways. Either they are so complicated you need a six-month certification just to send an invoice, or they’re so basic they fall apart the moment you add a fifth team member. Freshworks—which includes Freshdesk for support, Freshsales … Read more
I’ve spent a lot of time in the guts of various CRMs over the years. Some feel like they were built by engineers who have never actually spoken to a customer, while others feel like a glorified Excel sheet with a fresh coat of paint. HubSpot is different, but not always in the way the … Read more
If you’ve spent any time looking for a CRM, you’ve probably felt the gravitational pull of Zoho. It’s everywhere. It’s often the first thing people suggest when Salesforce feels too expensive or Pipedrive feels too “light.” But after living inside Zoho CRM for a while, I’ve realized that its biggest strength—its massive scope—is also exactly … Read more