There is a specific kind of dread that hits you when a company announces they are moving everything over to Salesforce. You instantly picture endless validation rules, slow-loading page layouts, and a data-entry workload that feels like it takes longer than the actual selling. Everyone knows Salesforce is the biggest name in CRM, but after … Read more
I’ve spent a lot of time in the guts of various CRMs over the years. Some feel like they were built by engineers who have never actually spoken to a customer, while others feel like a glorified Excel sheet with a fresh coat of paint. HubSpot is different, but not always in the way the … Read more
If you’ve spent any time looking for a CRM, you’ve probably felt the gravitational pull of Zoho. It’s everywhere. It’s often the first thing people suggest when Salesforce feels too expensive or Pipedrive feels too “light.” But after living inside Zoho CRM for a while, I’ve realized that its biggest strength—its massive scope—is also exactly … Read more