I’ve spent a lot of time poking around the Zoho ecosystem lately, and if there’s one thing that sticks out, it’s how much they want you to talk to Zia. She—or it, depending on how much you like personifying software—is everywhere. From the CRM to your inbox, Zia is marketed as the “smart” layer that’s … Read more
I’ve spent the last few weeks trying to force Microsoft Copilot into every corner of my workday. If you’re like me, you probably feel like you’re constantly juggling three different browser windows, a chaotic Outlook inbox, and a spreadsheet that’s about two mistakes away from a meltdown. The promise of Copilot is that it acts … Read more
There’s a moment most people have with ChatGPT — you open it for something simple, maybe drafting a message or explaining a concept, and then you slowly start testing how far it can go. That’s how it usually begins. I first tried it for rewriting a dull email. It did a decent job. Then I … Read more